Title rated 4.5 out of 5 stars, based on 2 ratings(2 ratings)
Book, 1999
Current format, Book, 1999, , No Longer Available.
Book, 1999
Current format, Book, 1999, , No Longer Available. Offered in 0 more formats
Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best hands-on guide to solving problems through communication, preventive measures, and clear and concise patron behavior policies.
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